Delivery Information
Delivery Information
Welcome! Verdant Nova strives to provide you with the best quality service and make your shopping experience more enjoyable. Therefore, you can find important information about our delivery processes below.
1. Delivery Time:
1.1. The delivery time for the products you order begins after your payment is confirmed. Delivery time may vary depending on the location of the product and the service of the cargo company.
1.2. Verdant Nova cannot be held responsible for any delays that may occur during the shipping process of your order. However, if possible, you can use the tracking number provided to track your order.
2. Cargo Company:
2.1. Your orders are sent through reliable cargo companies. Cargo company options and details will be presented to you during the ordering process.
2.2. We act in accordance with the delivery policies determined by the cargo company. Please follow the instructions provided by the cargo company carefully.
3. Delivery Address:
3.1. When ordering, please make sure to enter your delivery address correctly and completely. Verdant Nova cannot be held responsible for any problems that may occur due to incorrect address entry.
3.2. If you want to make any changes to your delivery address, you can contact customer service via [Contact Information].
4. Delivery Fees:
4.1. The delivery fee for your orders may vary depending on the order amount, delivery address and selected cargo company. Fees will be clearly communicated to you during the ordering process.
4.2. You can benefit from free shipping on orders over a certain amount, during certain campaign periods or under certain conditions.
5. International Deliveries:
5.1. Additional fees and deadlines may apply for international deliveries. Detailed information on this subject will be provided to you for your international orders.
Whenever you have any questions or concerns, please feel free to contact our customer service. Verdant Nova is here to provide the best delivery experience for you!
We thank you.
